Our Services
Residential, Corporate, Industrial & Commercial Services.
The first step is identifying each property's needs and tailoring our approach. We work closely with our clients to develop a five-year plan, which is updated annually, that will lay the foundation for the property's short and long term goals.
Keys for a Successful Management Plan
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Asset Value
Protecting and increasing the value of our clients' assets.
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Maintenance
Making sure all property systems are well maintained and operating.
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Financial Health
A property's financial health is one of the best indicators to identity a well managed property.
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Staff Management
We maximize staff results by increasing motivation and efficiently coordinating the team.
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Client Satisfaction
We build long lasting and trustful relationship with our clients through a tailored service to ensure satisfaction.
Our Services
Our Services
Maintenance
Proper maintenance of the property and mechanical systems is crucial to ensure that all systems are running efficiently. Preventative maintenance is not only more cost effective in the long run, but it also reduces the risk of structural or mechanical malfunctions. We create a schedule of seasonal inspections to reduce the cost of maintenance and identify potential problems before they arise. The assigned Property Manager records all property inspections to maintain a historical log of the property's physical well being.
Our Services
Financial
Ensuring the financial health of a property is one of our priorities. Keeping an accurate financial report on the property not only helps our clients stay on budget but it is key in creating a short and long term plan. We work closely with our clients to establish an operating and capital budget and the required revenues required for balancing it. We prepare the property's balance sheet, income statement, cash flow statement, check history, bank reconciliation, accounts payable/receivable report, etc. Our monthly financial reports compare expenditures and revenues with its budget and also include current monthly and year-to-date figures.
Our Services
Staffing
Through our hands-on approach our Account Managers develop supportive relationships with the property's staff. We instill our philosophy based on leadership, employee motivation and customer service to ensure the staff delivery a quality service. All of the property's staff abide to our principles and guidelines detailed in our employee handbook.
Our Services
Client Relations
We measure the success of our company on the satisfaction of our clients. Our ultimate goal, is to create a trusting and long lasting relationship with our clients through constant communication. We make sure to respond promptly to all client questions in a professional and friendly way. We listen closely to our clients in order to improve our service and deliver a rewarding experience to our clients.
Our Services
24/7 Support & Emergencies
We offer a 24/7 support to ensure all of our clients’ emergencies are dealt with immediately. Emergencies may occur anytime and we must be prepared for the unexpected at all times. Our Property Managers are trained and have experience dealing with emergencies around the clock. The security of our clients and their assets is a priority and we are actively educating our team in proper procedures and preventing maintenance to avoid emergencies.
