Residential property management company in
New York, Boston & Washington, DC
We manage finances, coordinate maintenance and support your board.
We work with co-op and condo boards, homeowners associations (HOAs), rental and multifamily owners and investors, and residential developers.
1.2M Sq Ft
Managed
900+
Units
5+ Year
Clients
Bonded & Insured
Since
2016
Services
We provide ongoing residential property management and the specialist services below in New York, Boston and Washington, DC.
Property management
Bridge assigns a dedicated account manager to each building and averages four buildings per manager across its portfolio.
01 / FINANCIAL MANAGEMENT
Financial management & reporting
We work with you to establish operating and capital budgets and the revenue required to balance them. Our financial reporting includes:
Balance sheets
Income statements and cash-flow statements
Check histories and bank reconciliations
Accounts-payable and accounts-receivable reports
Monthly reports compare revenue and expenditure with the budget, showing current-month and year-to-date figures. Boards can also log in through AppFolio to see their building's finances.
02 / BUILDING MAINTENANCE
Maintenance & building operations
Visits and inspections: We visit every building every week, schedule seasonal inspections and record completed inspections in a historical physical-condition log.
Maintenance: We coordinate preventive maintenance and corrective work with outside providers.
Vendor bidding: We obtain at least three bids for non-emergency work and coordinate vendors for the building.
Outside specialists: We coordinate security, engineering, legal and maintenance specialists. Work reserved for licensed professionals stays with those professionals.
Building staffing: We place and manage building staff on behalf of boards and owners, following documented handbook guidelines for leadership, employee motivation and customer service.
03 / COMMUNICATION
Board support
We hold at least one board meeting per month and reply to every board inquiry within one business day.
04 / RESIDENT SUPPORT
Resident services & emergency response
Boards and residents can reach Bridge by telephone 24/7. We resolve critical building issues within 24 hours; the operating standards below define which issues qualify.
The resolution commitment applies to those critical issues; routine board inquiries receive a reply within one business day.
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Coordinating projects, specialists and paperwork
One company for your association’s finances, building operations and board support.
i.
Capital projects
We manage bidding for major replacements—including roofs, elevators and HVAC—and administer project contracts. Depending on the project, we bring in engineers and architects for assessments and drawings, and owner's representatives on large projects.
Capital & reserve planning
We manage the long-term capital plan and present funding options to the board, bringing in reserve study analysts where needed. Every building also receives a five-year plan, reviewed twice per year.
Explore capital projects and planning
ii.
Compliance & local law
We manage building compliance across all three service areas. In New York, we coordinate filings and track compliance cycles for:
Local Law 11
Local Laws 97 and 84
J-51 and 421-a
For Local Law 11, we can engage the inspecting engineer, schedule the inspection and coordinate filing. Outside licensed professionals perform the regulated work, including the facade inspection.
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iii.
Transfers & closings
We support sales, sublets and refinancing. Depending on the transaction, our work includes:
Managing resale documents and estoppel packages that confirm association dues and outstanding balances
Verifying assessments and violations
Processing the ownership change
We bring in outside title companies, closing attorneys and appraisers, and work with third-party document platforms as needed.
iv.
Energy & sustainability
We manage utility data collection.
We handle benchmarking filings and compliance deadlines.
We manage conservation programs.
In New York, our energy work includes support for Local Laws 97, 87 and 84.
For specialist work, we bring in outside energy auditors and consultants, energy service companies and certification consultants as needed. We also bring in commissioning agents, specialists who check that building systems perform as intended, where needed.
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v.
Insurance & risk
We manage the building's insurance administration:
Policy and renewal calendars
Vendor certificate collection
Loss reporting and incident tracking
We coordinate with outside insurance brokers, appraisers who estimate the cost to rebuild the property, and environmental consultants. On major claims, we bring in public adjusters or attorneys for insurance coverage matters.
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vi.
Procurement & vendor management
We manage requests for proposals and scopes of work.
We compare bids on a consistent basis.
We negotiate contracts.
We track vendor performance and compliance.
Where needed, we bring in group purchasing organizations, consultants for elevator and roofing specifications, and telecom or waste brokers.
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ACCOUNTABILITY
Operating standards you can check
A visit to every building every week
Monthly board meetings
A reply to every board inquiry within one business day
24/7 telephone assistance for boards and residents
Critical building issues resolved within 24 hours
Three+ bids for non-emergency work
A five-year plan for every building, reviewed twice per year
Tell us about your building and the management scope you need.
TRANSPARENCY
Management fees
For property management and administration, Bridge charges a flat monthly fee per building, scaled by size. Costs from lawyers, engineers, contractors and other third parties are billed separately.
Include any specialist-service needs in your proposal request.
HAND OVER THE WORK WITH THE BUILDING'S HISTORY
Switching to Bridge
A typical transition to Bridge takes about two months. Whether you are changing companies or moving from self-management, the handover covers your building's history, financials, open problems and staffing.
Who we serve
Boards & associations
Owners & residential buildings