Privacy policy

Effective Date: October 14, 2026

Bridge Property Management LLC ("Bridge," "we," "us," or "our") operates the website www.bridgepropertymgmt.com (the "Site"). This Privacy Policy explains how we collect, use, and safeguard personal information submitted through our Site.

In New York, Bridge Property Management LLC is licensed by the New York State Department of State as a real estate broker. Equal housing opportunity.

The Site is intended for boards, owners, residents, and prospective clients. It is not a residential leasing or application platform.

1. Information We Collect

Information You Provide Voluntarily

When you submit an inquiry through this Site’s proposal form or Careers form, we collect the information you provide. This may include:

  • Name

  • Email address

  • Phone number

  • Building or association name and address

  • Your role (board member, owner, resident, vendor)

  • SMS consent status, if you elect to receive text messages

  • Information you choose to include in your inquiry

We do not request sensitive personal information through the Site, and we ask that you do not submit financial account details, government identification numbers, or health information through Site forms.

Resident and Board Portal

Our resident and board portal is hosted by a third-party property management platform (AppFolio). Information you enter there, including account balances, payment details, and maintenance requests, is governed by that platform's own privacy terms in addition to this Policy and by your building's management agreement with Bridge.

Automatically Collected Information

When you visit our Site, limited technical information is collected automatically for basic analytics purposes, such as:

  • IP address

  • Browser and device type

  • Pages visited and general usage patterns

This information is used to understand how the Site is used, improve functionality and measure the effectiveness of our advertising.

2. How We Use Information

We use collected information only for legitimate business purposes, including:

  • Responding to inquiries, proposal requests, and resident or board questions

  • Communicating about our management services

  • Coordinating maintenance, transactions, and building operations where you have contacted us in connection with a managed property

  • Improving Site performance and usability

  • Maintaining internal and regulatory records

We do not use your information for behavioral profiling or targeted advertising.

3. Sharing of Information

We do not sell personal information.

We may share information only with:

  • Service providers that support website hosting, the resident portal, analytics, communications, accounting, or internal operations

  • Vendors and professionals engaged on behalf of a building where necessary to carry out a maintenance request, transaction, or project you have contacted us about

  • Your building's board or owner, where the inquiry relates to a property we manage on their behalf

  • Legal or regulatory authorities, including the New York State Department of State, where required by law or to protect our rights

Service providers process information only on our behalf and for legitimate business purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

No mobile information will be sold or shared with third parties for marketing or promotional purposes. All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our full SMS terms are available in Section 11 of our Terms of Use.

4. Data Retention

We retain personal information only as long as reasonably necessary for business, operational, contractual, or legal purposes, including record-keeping obligations that apply to licensed real estate brokers in New York.

Information submitted for general inquiries or marketing communications may be removed upon request or when no longer relevant to ongoing business needs.

5. Requests and Contact Preferences

If you contact us or receive communications from us, you may:

  • Request updates to your contact information

  • Ask to stop receiving marketing emails

  • Opt out of SMS messages at any time by replying STOP to any message, or by contacting us at (646) 383-8488

We will make reasonable efforts to honor such requests where appropriate. Requests can be made by contacting us at info@bridgepropertymgmt.com or by using the unsubscribe link in any marketing email.

Requests to delete information may be limited where we are required to retain records for legal, regulatory, or contractual reasons.

6. Cookies and Analytics

Our Site uses essential cookies and Google Analytics to operate and understand site usage. Our Site uses Google Ads conversion tracking, which may use cookies and similar identifiers, to measure whether our advertising leads to inquiries. These tools collect aggregated or technical information and are not used for targeted advertising. You can manage non-essential cookies through your browser settings, subject to technical limitations. For information about how Google collects and processes data, see How Google uses information from sites or apps that use its services.

7. Data Security

We take reasonable administrative and technical measures to safeguard information submitted through the Site. However, no website or internet transmission is completely secure.

8. Third-Party Links

Our Site may include links to third-party websites and platforms, including our resident portal. We are not responsible for the privacy practices or content of external sites.

9. Children's Information

The Site is not directed to individuals under the age of 18, and we do not knowingly collect information from them.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

Bridge Property Management LLC
353 Third Avenue, New York, NY 10010
(646) 383-8488

Email: info@bridgepropertymgmt.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated effective date.