Property management services for boards and residential owners
Financial oversight, building care and clear management commitments.
Bridge handles finances, maintenance coordination and resident support for co-op, condo and HOA boards, residential owners, investors and developers in New York City, the Boston metropolitan area and Washington, DC.
1.2M Sq Ft
Managed
900+
Units
Since
2016
5+ Year
Clients
Bonded & Insured
What Bridge manages for your building
Full-service property management brings your building’s day-to-day management and administration together under a dedicated account manager, with clear responsibilities agreed from the start. Your board or ownership team stays in control of its decisions.
01 / ACCOUNTABLE FINANCES
Financial management & reporting
We establish operating and capital budgets with you, including the income needed to fund them. Monthly reports compare income and expenditure with the budget for the current month and year to date, so you can see where actual finances differ from the plan.
For co-ops and condos, we bill and collect maintenance and common charges and pursue arrears.
Your building's financial records include:
Financial position and cash: Balance sheets, income statements and cash-flow statements
Payments and reconciliation: Check histories and bank reconciliations
Amounts owed and due: Accounts-payable and accounts-receivable reports
Boards can view their building's finances through AppFolio. For rental owners and investors, agree financial-reporting arrangements in your proposal.
02 / DAY-TO-DAY OPERATIONS
Maintenance & building operations
Maintenance: Preventive maintenance and corrective work coordinated with outside providers
Inspections: Seasonal inspection schedules and a historical physical-condition log of completed inspections
Vendors: Scopes of work, requests for proposals, consistent bid comparisons, contract negotiation, and performance and compliance tracking
Building staff: Placement and management on behalf of boards and owners
03 / RENTAL MANAGEMENT
Rental administration
For rental and multifamily buildings, we handle tenant screening, rent collection, arrears recovery and eviction-related administration. Outside lawyers perform legal work and bill separately. Direct leasing representation is available in New York only, as separately contracted and charged brokerage.
SERVICE STANDARDS
Specific operating commitments
Bridge assigns a dedicated account manager to each building and averages four buildings per manager across its portfolio.
Building visits: A visit to every building every week
Board meetings: At least one board meeting per month
Board inquiries: A reply to every board inquiry within one business day
Non-emergency work: At least three bids
Telephone assistance: Available 24/7 to boards and residents, including multifamily tenants
Critical building issues: Resolved within 24 hours
A critical issue creates an immediate threat to resident safety, habitability, building security, essential building services, or continuing property damage. The 24-hour resolution commitment applies to these critical issues.
Tell us about your building and the management scope you need.
EXPERT NETWORK
Planning and specialist coordination
Every building receives a five-year building plan that includes capital planning, reviewed twice a year.
Our specialist coordination includes:
Capital projects: Managing the long-term capital plan, bidding major replacements such as roofs, elevators and HVAC, administering contracts, and presenting funding options to the board
Building compliance: Coordinating filings and tracking compliance cycles; named New York local-law work applies only in New York
Energy administration: Collecting utility data, managing benchmarking filings and deadlines, and coordinating conservation programs
Insurance administration: Tracking policy renewals, collecting vendor certificates, reporting losses and recording incidents
Engineers, architects, reserve study analysts, energy specialists and insurance professionals perform their specialist work. Bridge coordinates the management tasks.
COMMERCIAL CLARITY
Management fees
Our management and administration fee is a flat monthly fee per building, scaled by size. Third-party costs are billed separately. Confirm which rental-administration and specialist tasks are included in the monthly fee and which carry separate charges in your proposal.
We take on single-building appointments. Tell us about your building, the work you want managed and whether you are changing firms or moving from self-management.
A CLEAR HANDOVER
Switching to Bridge
A typical transition to Bridge takes about two months. Whether you are changing companies or moving from self-management, the handover covers your building's history, financials, open problems and staffing.
Explore switching managers
Who we serve
Boards & associations
Owners & residential buildings